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Dr. Brenda Mitchell

Family Physician or General Practitioner
Silver Spring, Maryland


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Average score



7



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9 ratings

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Location

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912 Thayer Ave Suite 101
Silver Spring, MD 20910

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Location #2

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Brenda Mitchell, MD
912 Thayer Ave Suite 101
Silver Spring, MD 20910

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Website

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www.DrBrendaMitchell.yourMD.com

Phone

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301-495-9090

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2 responses to this scorecard
Overall Score
as rated by FamilyPatient
Year of Treatment
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Overall score given by FamilyPatient on 07/16/10

10



2 responses to this scorecard

10
2010 To SickAndStressesOut - have you ever been to a place of business and not been satisfied with they service you were being provided? If so, did you ask to speak with someone in authority? Whenever I am in a similar situation, I always ask to speak to a supervisor - in this case, I would have asked to speak to Dr. Mitchell herself. I understand completely what you may have experienced.  One member of Dr. Mitchell's support staff is sometimes abrasive, and it took me a while to get to know how he operates, but now, I understand his personality and know how to deal with him.  I fully understand why it would have been a turn off to you, but rest assured that her support staff is competent, if not kind and gentle all the time - but he doesn't need to be since he isn;t the person looking after your health concerns. He is however, looking out for her business - its not personal at all.

I speak as a patient of Dr. Mitchell for over 10 years, who met her before she had her own practice while she was a staff physician at a larger doctor's office, and she is still taking care of me. Not only do I see her, my entire family sees her, and I have sent no less than a dozen other patients to her, including my boss, his minister wife, and other people who I both love and care deeply about,  I would not do this if there was one iota of concern about the level of care these loved ones would receive from Dr, Brenda Mitchell.

Let me suggest that if you can put that bad experience behind you, try again, and this time, if a man answers the telephone, call back the next day. She has a new receptionist/assistant who will not be abrasive and will handle your concerns in a more compassionate manner.

 

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Nursing Staff Office Staff
9
9
Cost Medical Equipment
9
9
Office Waiting Time Appointment Availability
10
10
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Responses to FamilyPatient's scorecard

Comments by Nelson on 08/18/10, 11:20 am

After just one visit to her office, I was extremely impressed with Dr. Mitchell's level of concern, professionalism, empathy and her vast breadth of medical knowledge. I will be visiting her for years to come!


Comments by mkuzava on 11/15/10, 2:17 am:

What can I say about Dr Mitchell.  I'm 27 and started seeing her at around 24 and prior to that I don't think I had had a doctor for about 10 years (outside of my annual physical for soccer),  I've inherited a lot of my fathers genetic conditions so I am a frequent client and I can say that the last three years have been a joy (as much as joy is possible while in a doctors office),  The reason I never saw doctors was that I never felt any amount of trust that they would be empathetic when delivering bad news or that they wouldn't have the time to go the extra mile if that's what it took to get me healthy.  Dr Mitchell has more empathy than almost anyone I've ever met and, as she said to me on friday, 'don't worry, we'll figure out what's wrong with you Matthew, I promise that:'.  That pretty much sums her up.yes 




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