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Dr. Albert Burchman

Veterinarian (animal doctor)
Bronx, New York

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6 ratings

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Armory Dog And Cat Hospital
18 E. Kingsbridge Road
Bronx, NY 10468

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1 responses to this scorecard
Overall Score
as rated by Em74
Year of Treatment
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Overall score given by Em74 on 07/16/17


1 responses to this scorecard

Not given I came in as a walk in waited outside by 830am as we signed a form outside and gave it to the staff when they opened at 930am- I waited 8 hours sitting on the floor to be seemed- I expressed my concern to the supervisor some blond hair lady as she lied and stayed I was complaining and she was not going to have it- not only the staff throw my bag upon assistant the other doctor and stated I am not helping this lady- it was witnessed by the supervisors as I was approached and lied upon- I explained several times I have been sitting on the floor for over 8 hours, my pet is irritable and most likely thirsty hungry and in pain- excuse me for sharing such concerns of why am I waiting in such poor conditions outside in the waiting area- the chairs are broken, no water, over crowded and not any staff polite enough to ask if any one needs a chair to sit or water - I have been going to burchman since 17 years old and he is the best there is, I am just shocked that he allows such behavior from his staff and supervisors with no quality improvement - no politeness and no passion- just because the rates are reasonable and they do cater to the low income area no one should be treated such- the doctors assistant refused to help my pet taking my concerns personal as she walked away making statements that she was not going to help me- she refused to help my pet- I left extremely hurt as I cried my way home- doctor burchman staff way long ago were the most sweetest gentle compassionate staff to now having poor quality of staff- unprofessional- agrumentive - and hostile. Doctor burchman please see that such behavior is corrected 

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Responses to Em74's scorecard

Comments by oldybutgoody on 07/19/17, 6:03 am

I would just like to say that Dr. Burchman is a great doctor, but his staff stinks espcially his head manager the lady with her fancy blond hair,  She is a hypocrit, liar, devious & deceitful.
I would say she is the worst human being I have seen in that office for the past 25 or 30 years she has been working there.

And the years she will still be working there, because I think no one else woulr hire her!

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